Refund policy

There is a 7 day exchange if there is a defective product policy on each product.  At Sleep Unwind Homes, we make exchanges as easy as they come! Our simple exchange  process allows you to shop our website with confidence, knowing that you can exchange any of our home furnishing products if they arrive in a damaged or defective condition. All you need to do is contact our customer support team within 7 days of receiving the package and provide pictures of the damaged or defective product. Our replacement team will then validate the product and process your request for replacement. Plus, there's no trial period on Home Furnishing products!

In what case do I get a refund : 

1. If the product you have ordered is defective and we don't have that product in stock we will offer a full refund which does not include shipping charges paid by the customer.

2. We only have exchange policy and not return policy.

 

Process of getting a refund :

1. The product that we received back goes under inspection.

2. Our quality check team will thoroughly check the product for any wear and tear.

3. Once the product is approved our team will reach out to you for your bank details or UPI or any other suitable mode of payment you might need.

4. Once the details are confirmed we will initiate the refund.

5. The process takes approximately 7-8 business days.